In-Person Interpreting Services
PromiLingua provides interpreting services for business meetings, conferences and events—both onsite and remote—to help people understand each other and exchange information anywhere in the world, whatever business they are in. PromoLingua is scalable: we can accommodate events ranging from just a few individuals seated around a board room table, to an annual meeting involving thousands of attendees. No matter the language pairs required, PromoLingua has the experience and capabilities to seamlessly facilitate your event’s multilingual communications requirements.
Providing quality interpretation is not a simple, straightforward task. It requires certified, elite-level interpreters possessing extensive experience in the subject matter narrative. Inter-pro has an extensive global network of professional, skilled interpreters, ensuring that we can reserve the most proficient linguistic team for your specific event.
Over The Phone
Experience the highest quality interpreting and excellent customer experience on every call. Thanks to our operational expertise in telecom, contact center technologies and over-the-phone interpreting services, PromoLingua is known for quality and consistency. Our OPI technology team incorporates redundancy technologies to ensure service consistency and business continuity, while our linguists provide interpreting services for millions of calls per year.
You can easily access PromoLingua OPI services through a custom toll-free number and connect with skilled interpreters in seconds. We assist global callers 24/7 with professional interpreters in over 200 languages and support TTY/TDD communication and limited English proficiency (LEP) callers.
Today’s customers have higher expectations when it comes to customer support and communication. They are looking for a partner that can meet their high standards for a positive experience in their preferred language —quickly and accurately.
In an increasingly interconnected global network, the importance of providing exemplary customer and employee experience in any language, across any channel, cannot be overstated.
Some of the most widely used chats that we work with are Intercom, Drift, Zendesk, LiveChat, ManyChat and more.
PromoLingua’s Conference Services group provides everything you need to make your global meetings successful, including:
- On-site interpretation services (simultaneous, consecutive, whispered, escort)
- American Sign Language (ASL) interpretation, both in person and via video conferencing
- Assistive listening for hearing-impaired audience members
- Document translation for meeting and conference materials
- On-site coordinators and meeting planners
- Registration website localization
- Audio and video transcription
- Interpretation equipment rental
Each meeting is assigned to a specialty event manager within PromoLingua who acts as an extension of your event planning team. Our top priority is ensuring that your meetings run smoothly and accomplish their objectives.
Multilingual Web Meetings
PromoLingua offers its multilingual web meeting services through our Remote Simultaneous Interpretation (RSI) platform for up to 32 languages simultaneously. With a global reach and a personal touch, we provide the level of quality, service, and attention to detail required to enhance your multilingual communications.
Video Remote Interpretation
With an advanced web-access video solution, PromoLingua’s video remote interpretation (VRI) solutions enable voice, voice/video conference, and group collaboration sessions between client representatives, qualified language interpreters, and non-English-speaking customers/stakeholders. PromoLingua’s VRI solutions are completely device-independent, and connections can be made virtually anywhere and on any device with an internet connection, including desktop and laptop computers, tablet devices, and smart phones.